Terms and Conditions
HyLine Water Systems – Terms & Conditions
Last Updated: December 2025
These Terms & Conditions (“Terms”) govern your use of HyLineWater.com, all purchases made through our site, and all services provided by HyLine Water Systems, LLC (“HyLine,” “we,” “us,” or “our”). By accessing our website or placing an order, you agree to these Terms.
If you do not agree, do not use the site.
1. Use of Our Website
You agree to use the site only for lawful purposes and in a way that does not harm HyLine, our customers, or our brand.
You may not:
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Attempt to hack, disrupt, or misuse the site
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Copy or reproduce any content without permission
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Impersonate HyLine or misrepresent your relationship with us
We may refuse service, cancel orders, or restrict access at our discretion.
2. Product Information
We work to ensure all product descriptions, specs, and pricing are accurate. However:
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Errors may occur
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Pricing may change at any time
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Availability is not guaranteed
We reserve the right to update product information without notice.
3. Orders & Payment
All orders placed through HyLineWater.com are subject to acceptance.
We may cancel or refuse any order for reasons including:
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Suspected fraud
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Incorrect pricing
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Shipping restrictions
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High-risk payment flags
Payment must be completed before an order is processed or shipped. We do not store credit card information — all payments are securely processed through our third-party providers (e.g., Shopify Payments, PayPal, etc.).
4. Shipping Policy
Shipping costs, timeframes, and available carriers are shown at checkout.
Once an order is shipped:
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Delivery times are estimates, not guarantees
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We are not responsible for delays caused by carriers, weather, or customs
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Lost or damaged packages must be reported within 7 days of delivery status
A full shipping policy may be posted separately.
5. Returns & Refunds
Returns must follow our official Returns & Refund Policy posted on the website.
General rules:
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Products must be eligible under the policy
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Items must be returned in original or acceptable condition
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Unauthorized returns may be refused
Some items (e.g., used filters) may not be returnable for health/sanitary reasons.
Refunds are issued only after inspection and approval.
6. Warranty
HyLine machines and certain products come with a Limited Warranty, displayed on our website and included with qualifying purchases.
Warranty coverage may be voided if:
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The product is improperly installed
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Tamper seals are removed
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Damage is caused by misuse, neglect, alteration, or non-approved components
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The unit is used outside recommended operational conditions
Warranty claims must follow instructions outlined in our official Warranty Policy.
7. Health & Safety Disclaimer
HyLine Water Systems and related products are not medical devices and are not intended to:
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Diagnose
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Treat
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Cure
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Prevent
any disease or medical condition.
Always consult a healthcare professional for medical advice. Individual results may vary.
8. Intellectual Property
All content on HyLineWater.com — including logos, product images, text, videos, guides, and branding — is owned by HyLine Water Systems, LLC and protected by copyright and trademark laws.
You may not use our intellectual property without written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
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HyLine is not liable for indirect, incidental, or consequential damages
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Our total liability for any claim relating to a purchase will not exceed the amount you paid for that product
We provide all website content “as is” without any warranty.
Some states do not allow certain limitations; in those cases, our liability is limited to the maximum extent allowed by law.
10. Privacy
Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
We do not sell your data. Ever.
11. Third-Party Services
Our site may link to third-party services or websites (e.g., payment processors, financing providers, GoAffPro affiliate system).
We are not responsible for:
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Their policies
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Their actions
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Their content
Use them at your own risk.
12. Changes to These Terms
We may update these Terms at any time.
Changes take effect when posted on the site.
Changes take effect when posted on the site.
Your continued use of our website after updates means you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
Any disputes will be resolved in the appropriate state or federal courts located in Arizona.
14. Contact Us
